data protection
Data protection
The person responsible for data processing is:
Halima Hammach Attarboui
Heiligengartenstrasse 25B
44145 Dortmund
Email:maymah.service@gmail.com
We are pleased about your interest in our online shop. Protecting your privacy is very important to us. Below we will inform you in detail about how your data is handled.
1. Access data and hosting
You can visit our websites without providing any personal information. Every time a website is accessed, the web server automatically saves a so-called server log file, which contains, for example, the name of the requested file, your IP address, date and time of retrieval, amount of data transferred and the requesting provider (access data) and documents the retrieval. This access data is evaluated exclusively for the purpose of ensuring trouble-free operation of the site and improving our offering. This serves to protect our legitimate interests, which predominate in the context of a balancing of interests, in a correct presentation of our offer in accordance with Article 6 Paragraph 1 Sentence 1 Letter f of the GDPR. All access data will be deleted no later than seven days after the end of your visit to the site.
Content Delivery Network
In order to shorten loading times, we use a so-called Content Delivery Network (“CDN”) for some offers. With this service, content, such as large media files, is delivered via regionally distributed servers of external CDN service providers. Access data is therefore processed on the servers of the service providers. Our service providers work for us as part of order processing. Our service providers are located and/or use servers in countries outside the EU and the EEA. There is no adequacy decision from the European Commission for these countries. Our cooperation with you is based on standard data protection clauses from the European Commission. If you have any questions about our service providers and the basis of our cooperation with them, please contact us using the contact option described in this data protection declaration.
2. Data processing for contract processing and contact
2.1 Data processing for contract processing
For the purpose of contract processing (including inquiries about and processing of any existing warranty and service disruption claims as well as any legal update obligations) in accordance with Article 6 Paragraph 1 Sentence 1 Letter b GDPR, we collect personal data if you provide it to us as part of your Submit your order voluntarily. Mandatory fields are marked as such because in these cases we absolutely need the data to process the contract and we cannot send the order without providing it. Which data is collected can be seen from the respective input forms.
Further information on the processing of your data, in particular on the transfer to our service providers for the purposes of order, payment and shipping processing, can be found in the following sections of this data protection declaration. After the contract has been fully processed, your data will be restricted for further processing and deleted after the expiry of the tax and commercial law retention periods in accordance with Art 6 Paragraph 1 Sentence 1 Letter a GDPR or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this declaration.
2.2 Customer account
If you have given your consent in accordance with Article 6 Paragraph 1 Sentence 1 Letter a GDPR by deciding to open a customer account, we will use your data for the purpose of opening a customer account and to store your data for further future orders our website. Deleting your customer account is possible at any time and can be done either by sending a message to the contact option described in this data protection declaration or using a function provided for this purpose in the customer account. After your customer account is deleted, your data will be deleted unless you have expressly consented to further use of your data in accordance with Art which we inform you in this statement.
2.3 Contacting us
As part of customer communication, we collect personal data in order to process your inquiries in accordance with Article 6 Paragraph 1 Sentence 1 Letter b GDPR if you voluntarily provide this to us when you contact us (e.g. via contact form or email). Mandatory fields are marked as such because in these cases we absolutely need the data to process your contact. Which data is collected can be seen from the respective input forms. Once your request has been fully processed, your data will be deleted unless you have expressly consented to further use of your data in accordance with Art about which we inform you in this statement.
3. Data processing for the purpose of shipping processing
In order to fulfill the contract in accordance with Article 6 Paragraph 1 Sentence 1 Letter b GDPR, we pass on your data to the shipping service provider commissioned with the delivery, to the extent that this is necessary for the delivery of ordered goods.
Data transfer to shipping service providers for the purpose of shipping notification
If you have given us your express consent to this during or after your order, we will pass on your email address to the selected shipping service provider in accordance with Art can contact you for delivery notification or coordination purposes.
Consent can be revoked at any time by sending a message to the contact option described in this data protection declaration or directly to the shipping service provider at the contact address listed below. After revocation, we will delete the data you provided for this purpose unless you have expressly consented to further use of your data or we reserve the right to use your data beyond this, which is permitted by law and about which we inform you in this declaration.
DHL Parcel GmbH
Sträßchensweg 10
53113 Bonn
Germany
4. Data processing for payment processing
When processing payments in our online shop, we work with these partners: technical service providers, credit institutions, payment service providers.
4.1 Data processing for transaction processing
Depending on the payment method selected, we pass on the data necessary to process the payment transaction to our technical service providers who work for us as part of order processing, or to the commissioned credit institutions or to the selected payment service provider, to the extent that this is necessary to process the payment. This serves to fulfill the contract in accordance with Article 6 Paragraph 1 Sentence 1 Letter b GDPR. In some cases, the payment service providers collect the data required to process the payment themselves, for example on their own website or via a technical integration in the ordering process. The data protection declaration of the respective payment service provider applies.
If you have any questions about our payment processing partners and the basis of our cooperation with them, please contact us using the contact option described in this data protection declaration.
4.2 Data processing for the purpose of preventing fraud and optimizing our payment processes
If necessary, we give our service providers further data, which they use together with the data necessary to process the payment as our processors for the purposes of fraud prevention and optimizing our payment processes (e.g. invoicing, processing disputed payments, accounting support). In accordance with Article 6 Paragraph 1 Sentence 1 Letter f of the GDPR, this serves to protect our legitimate interests, which predominate in the context of a balancing of interests, in our protection against fraud and in efficient payment management.
4.3 Identity and creditworthiness check when selecting Klarna payment services
Klarna direct debit, purchase on account via Klarna
If you decide to use the payment services of Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden (hereinafter Klarna), we ask for your consent in accordance with Article 6 Paragraph 1 Sentence 1 Letter a GDPR, that we may transmit the data necessary to process the payment and an identity and credit check to Klarna. In Germany, the credit reporting agencies mentioned in Klarna's data protection declaration can be used for identity and creditworthiness checks. Klarna uses the information received about the statistical probability of a payment default to make a balanced decision about the establishment, implementation or termination of the contractual relationship. You can revoke your consent at any time by sending a message to the contact option specified in this data protection declaration. This may mean that we can no longer offer you certain payment options. You can also revoke your consent to this use of personal data from Klarna at any time.
4.4 Identity and creditworthiness check when selecting purchase on account via PayPal and Ratepay
If you choose the payment method purchase on account (offered via Ratepay GmbH, Franklinstraße 28-29, 10587 Berlin (hereinafter Ratepay) and PayPal (Europe) S.à rl et Cie, SCA, 22-24 Boulevard Royal, 2449 Luxembourg (hereinafter referred to as PayPal)), we ask for your consent in accordance with Art. 6 Paragraph 1 Sentence 1 Letter a GDPR that we may transmit the data necessary for processing the payment and an identity and creditworthiness check to Ratepay. In Germany, the credit reporting agencies mentioned in Ratepay's data protection declaration can be used to check identity and creditworthiness. Ratepay uses the information received about the statistical probability of a payment default to make a balanced decision about the establishment, implementation or termination of the contractual relationship. You can revoke your consent at any time by sending a message to the contact option specified in this data protection declaration. This may mean that we can no longer offer you certain payment options. Additional information on data protection at PayPal can be found here .
5. Advertising by mail
Postal advertising and your right to object
In addition, we reserve the right to use your first and last name and your postal address for our own advertising purposes, for example to send interesting offers and information about our products by post. This serves to protect our legitimate interests, which predominate in the context of a balancing of interests, in advertising to our customers in accordance with Article 6 Paragraph 1 Sentence 1 Letter f GDPR. You can object to the storage and use of your data for these purposes at any time by sending a message to the contact option described in this data protection declaration.
6. Cookies and other technologies
General information
In order to make visiting our website attractive and to enable the use of certain functions, we use technologies including so-called cookies on various pages. Cookies are small text files that are automatically stored on your device. Some of the cookies we use are deleted at the end of the browser session, i.e. after you close your browser (so-called session cookies). Other cookies remain on your device and enable us to recognize your browser the next time you visit (persistent cookies).
Protection of privacy on end devices
When using our online offering, we use absolutely necessary technologies in order to be able to provide the expressly requested telemedia service. The storage of information in your device or access to information that is already stored in your device does not require your consent.
For functions that are not absolutely necessary, the storage of information in your device or access to information that is already stored in your device requires your consent. We would like to point out that if you do not give your consent, parts of the website may not be usable without restrictions. Any consent you may have given will remain in effect until you adjust or reset the respective settings on your device.
Any downstream data processing through cookies and other technologies
We use technologies that are absolutely necessary for the use of certain functions of our website (e.g. shopping cart function). These technologies collect and process IP address, time of visit, device and browser information as well as information about your use of our website (e.g. information about the contents of the shopping cart). As part of a balancing of interests, this serves overriding legitimate interests in an optimized presentation of our offer in accordance with Article 6 Paragraph 1 Sentence 1 Letter f of the GDPR.
You can find the cookie settings for your browser at the following links: Microsoft Edge™ / Safari™ / Chrome™ / Firefox™ / Opera™
If you have consented to the use of the technologies in accordance with Article 6 Paragraph 1 Sentence 1 Letter a GDPR, you can revoke your consent at any time by sending a message to the contact option described in the data protection declaration.
7. Social media
7.1 Social Plugins from Instagram (by Meta)
Social buttons from social networks are used on our website. These are only integrated into the page as HTML links, so that no connection is established with the servers of the respective provider when our website is accessed. If you click on one of the buttons, the website of the respective social network opens in a new window in your browser. There you can, for example, press the Like or Share button.
7.2 Our online presence on Instagram (by Meta)
If you have given your consent to the respective social media operator in accordance with Article 6 Paragraph 1 Sentence 1 Letter a of the GDPR, your data will be automatically collected for market research and advertising purposes when you visit our online presence on the social media mentioned above and stored, from which usage profiles are created using pseudonyms. These can be used, for example, to display advertisements within and outside the platforms that presumably match your interests. Cookies are usually used for this purpose. For detailed information on the processing and use of data by the respective social media operator as well as a contact option and your related rights and setting options to protect your privacy, please refer to the provider's data protection information linked below. If you still need help with this, you can contact us.
Instagram (by Meta) is an offer from Meta Platforms Ireland Ltd., 4 Grand Canal Square, Dublin 2, Ireland (“Meta Platforms Ireland”) The information automatically collected by Meta Platforms Ireland about your use of our online presence on Instagram is stored in Usually transferred to a server of Meta Platforms, Inc., 1 Hacker Way, Menlo Park, California 94025, USA and stored there. There is no adequacy decision from the European Commission for the USA. Our cooperation with you is based on standard data protection clauses from the European Commission. Data processing when visiting an Instagram (by Meta) fan page is based on an agreement between jointly responsible parties in accordance with Art. 26 GDPR. You can find more information (about Insights data)here .
8. Contact options and your rights
8.1 Your Rights
As a data subject, you have the following rights:
- in accordance with Art. 15 GDPR, the right to request information about your personal data processed by us to the extent specified therein;
- in accordance with Art. 16 GDPR, you have the right to immediately request the correction of incorrect or complete personal data stored by us;
- In accordance with Art. 17 GDPR, you have the right to request the deletion of your personal data stored by us, unless further processing is required
- to exercise the right to freedom of expression and information;
- to fulfill a legal obligation;
- for reasons of public interest or
- is necessary to assert, exercise or defend legal claims;
- in accordance with Art. 18 GDPR, you have the right to request the restriction of the processing of your personal data, to the extent that
- you dispute the accuracy of the data;
- the processing is unlawful but you object to its deletion;
- we no longer need the data, but you need it to assert, exercise or defend legal claims or
- you have objected to the processing in accordance with Art. 21 GDPR;
- in accordance with Art. 20 GDPR, the right to receive your personal data that you have provided to us in a structured, common and machine-readable format or to request that it be transmitted to another person responsible;
- in accordance with Art. 77 GDPR you have the right to complain to a supervisory authority. As a rule, you can contact the supervisory authority at your usual place of residence or work or at our company headquarters.
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Right to object To the extent that we process personal data as explained above to protect our legitimate interests, which predominate in the context of a balancing of interests, you can object to this processing with effect for the future. If the processing is carried out for direct marketing purposes, you can exercise this right at any time as described above. If processing is carried out for other purposes, you only have the right to object if there are reasons that arise from your particular situation. After exercising your right to object, we will no longer process your personal data for these purposes unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or if the processing is necessary for the establishment, exercise or defense of serves legal claims. This does not apply if the processing is carried out for direct marketing purposes. We will then no longer process your personal data for this purpose. |
8.2 Contact options
If you have any questions about the collection, processing or use of your personal data, information, correction, restriction or deletion of data as well as revocation of consent given or objection to a specific use of data, please contact us directly using the contact details in our legal notice.
Data protection declaration created with the Trusted Shops legal copywriter